Customer Orders

Customer Orders may be entered in one of three ways:

  1. Clicking on the POS menu.
  2. Clicking Modules on the menu bar, clicking Purchase Orders and clicking Enter Uncommitted Orders or pressing Alt M P U on your keyboard.
  3. Clicking Modules on the menu bar, clicking Purchase Orders and clicking Enter Committed Orders or pressing Alt M P C on your keyboard.

Customer orders are not considered sales until the merchandise is received and the order is brought into the Sales Invoice window and billed.

The only difference between the Enter Uncommitted Order window and Enter Committed Order window is the Enter Uncommitted Order window does not have the option to save the order as a Committed order. The Committed Order window does have the option to save the order as 'Uncommitted' or 'Committed'. As the majority of customer orders will be entered at POS, pictured below is a screen shot of the 'Enter Uncommitted Order' window which is opened when the Special Order button is clicked on the POS menu and when a customer is selected in 'Enter Uncommitted Order' from the Purchase Order Modules menu.

Note: If the system variable 'SpecialOrderCode' is set to 'C' for Committed Order, when clicking the button at POS the 'Committed Order' window will appear. This means that the inventory ordered must exist in your inventory file prior to saving the special order. For more information on setting the 'SpecialOrderCode' refer to 'System Variables' .

More:

Viewing Customer Address

Assigning a Shipping Address

Assigning a Bill To Account

The Order Number

Changing the Order Location

Changing the Tax Authority

Changing the Date

Assigning a Purchase Order Number

Entering Merchandise on the Order

Enter Detailed Information for SA Item

Enter Detailed Info for Title

Viewing/Changing Detailed Information for an Item

Adding an Item to the Inventory File

Adding an Estimated Delivery Date and Order Comments

Deleting an Item from the Order

Transferring Items from Another Order to This Order

Taking a Deposit

Saving the Customer Order

Changing a Customer Order