Customer Orders
Customer Orders may be entered in one of three ways:
- Clicking on the POS menu.
- Clicking Modules on the menu bar, clicking Purchase Orders and clicking Enter Uncommitted Orders or pressing Alt M P U on your keyboard.
- Clicking Modules on the menu bar, clicking Purchase Orders and clicking Enter Committed Orders or pressing Alt M P C on your keyboard.
Customer orders are not considered sales until the merchandise is received and the order is brought into the Sales Invoice window and billed.
The only difference between the Enter Uncommitted Order window and Enter Committed Order window is the Enter Uncommitted Order window does not have the option to save the order as a Committed order. The Committed Order window does have the option to save the order as 'Uncommitted' or 'Committed'. As the majority of customer orders will be entered at POS, pictured below is a screen shot of the 'Enter Uncommitted Order' window which is opened when the Special Order button is clicked on the POS menu and when a customer is selected in 'Enter Uncommitted Order' from the Purchase Order Modules menu.
Note: If the system variable 'SpecialOrderCode' is set to 'C' for Committed Order, when clicking the button at POS the 'Committed Order' window will appear. This means that the inventory ordered must exist in your inventory file prior to saving the special order. For more information on setting the 'SpecialOrderCode' refer to 'System Variables' .
More:
Assigning a Purchase Order Number
Entering Merchandise on the Order
Enter Detailed Information for SA Item
Viewing/Changing Detailed Information for an Item
Adding an Item to the Inventory File
Adding an Estimated Delivery Date and Order Comments
Deleting an Item from the Order